What do I do if I have a claim to report outside of normal business hours?
*If it’s an auto claim, please refer to the instructions on your Auto I.D. card which should be in your glove box. If it’s a home emergency (fire, burglary) contact the proper authorities (Fire Dept., Police). If it’s a water backup, contact a water extraction/carpet service company for IMMEDIATE assistance (many can be found listed in the yellow pages). And then, please be sure to call our office (436-3030) as well.

How can I get another Auto Insurance I.D. card?
*Simply email the office via this website or call the office (436-3030) to order one.

What should I do if I buy a car on the weekend when your office is closed?
*Call our office (436-3030) to leave a message alerting us, then call us with the year, make, model & VIN # on the very next business day.

How do I go about scheduling a thorough review of my coverage?
*Call our office anytime to review over the phone or to schedule in person or simply email office via website.

What do you need from me in order to add coverage for newly purchased jewelry?
*We need a copy of the appraisal or receipt w/item description (Fax 937-433-5164) .

When do I need to add a new (teenage) driver to my auto policy and what information will you need?
*We need your child’s full name, date of birth, SS# and new drivers license # as soon as he/she gets his/her permanent license.

Should I notify BBC&K if I improve my home such as adding a bathroom, finishing my basement or adding a room, deck or porch?
*YES! An adjustment to your coverage will be necessary.

I need to re-verify my child’s GOOD STUDENT DISCOUNT. What exactly will you need from me?
*We just need a copy of your child’s most recent grade card (Fax 937-433-5164).